March 20th, 2007
Whoops! Technician Error Deletes Alaska Department of Revenue Data
By Michael Santo
Executive Editor, RealTechNews
Make no mistake about it, it was definitely the worst-case scenario. Not only did the tech delete applicant information for an oil-funded account, he also reformatted the backup drive. And then … it turns out the backup tapes were unreadable. Nine months of data for the Alaska Permanent Fund were gone.
As Wikipedia says: The Alaska Permanent Fund was originally envisioned to serve two general purposes: to set aside a share of oil revenues for the benefit of future generations of Alaskans after the depletion of the oil reserves, and to keep a share of oil revenues out of the hands of the current generation of politicians who could be counted on to spend it on wasteful government operations and capital expenditures.
Big oops, right? The account was worth $38 billion.
Over the next few days, as the department, the division and consultants from Microsoft Corp. and Dell Inc. labored to retrieve the data, it became obvious the worst-case scenario was at hand.
Nine months worth of information concerning the yearly payout from the Alaska Permanent Fund was gone: some 800,000 electronic images that had been painstakingly scanned into the system months earlier, the 2006 paper applications that people had either mailed in or filed over the counter, and supporting documentation such as birth certificates and proof of residence.
And the only backup was the paperwork itself—stored in more than 300 cardboard boxes. Source: Breitbart.com
We Say: They managed to recover the data, and have instituted new backup and restore procedures. They don’t mention what happened to the tech, but they say that “no one was ever blamed for the incident.”













Freud says:
Gotta love the paperless office.
I wonder how old those tapes were that they used to back up the data.
March 20th, 2007 at 7:59 am
SomeDumbGuy says:
No one to blame still living anyway…
March 21st, 2007 at 12:30 am
Ex-Technician says:
If that won’t get you fired, I dont know what will.
How would a system allow one person have so much access to delete so much data permanently?
March 21st, 2007 at 12:58 am
Mike Potter says:
It’s actually part of canada - no presidents needed.
March 23rd, 2007 at 2:14 am
Wayne Crandall says:
I guess it is good that they had all the paper content, but what happened to the metadata that was associated with the documents and how will they get that information (like audit trails and workflows) back. With financial records, the data about the documents is more important than the documents themselves!
Recovering from partial information loss is becoming more of an issue companies need to deal with!
March 23rd, 2007 at 7:41 am
John says:
I wonder if they will do things different in the future.
March 23rd, 2007 at 8:04 am