Comments on: Sony Finally Recalling Their Own Batteries http://www.realtechnews.com/posts/3642 Independent Tech News and Product Reviews from former VP and head of CNET.com and Longtime Computer Shopper Columnist, Alice Hill author of the popular "Hard Edge" column. Originally named AliceandBill.com. Sat, 10 Jan 2009 03:15:29 +0000 http://wordpress.org/?v=2.0.4 by: Derek Ellington http://www.realtechnews.com/posts/3642#comment-80487 Wed, 18 Oct 2006 02:12:41 +0000 http://www.realtechnews.com/posts/3642#comment-80487 The problem is that the Sony Rep I contacted said A. Sony was only replacing the batteries if the system was still under warranty AND B. They are not responsible for any other damage. We have a $3000 GRT Vaio that is a doorstop because the battery overheated, shorted out and messed up the motherboard right after the 1 year warranty. Sigh. The problem is that the Sony Rep I contacted said A. Sony was only replacing the batteries if the system was still under warranty AND B. They are not responsible for any other damage.

We have a $3000 GRT Vaio that is a doorstop because the battery overheated, shorted out and messed up the motherboard right after the 1 year warranty.

Sigh.

]]> by: OffBeatMammal http://www.realtechnews.com/posts/3642#comment-80478 Wed, 18 Oct 2006 01:21:57 +0000 http://www.realtechnews.com/posts/3642#comment-80478 so.. what about all the Vaio users in Europe, the US and the rest of the world who are happily using their Vaio timebombs? I have two of them (an old PictureBook which eats batteries, and a new T27GP that is on it's second battery in 18 months and has never got the sort of battery life they claim). My CyberShot was also terrible on battery life. I was in the market for a PS3 and a new laptop. Now if it's my own money I'll probably get something from AlienWare(Dell) or Toshiba for computing duties and an xbox360 for fun. It's not just exploding batteries that's hurting Sonys reputation - it's their attitude that's turning even long term, formerly loyal, customers away so.. what about all the Vaio users in Europe, the US and the rest of the world who are happily using their Vaio timebombs?
I have two of them (an old PictureBook which eats batteries, and a new T27GP that is on it’s second battery in 18 months and has never got the sort of battery life they claim). My CyberShot was also terrible on battery life.
I was in the market for a PS3 and a new laptop. Now if it’s my own money I’ll probably get something from AlienWare(Dell) or Toshiba for computing duties and an xbox360 for fun.
It’s not just exploding batteries that’s hurting Sonys reputation - it’s their attitude that’s turning even long term, formerly loyal, customers away

]]> by: John http://www.realtechnews.com/posts/3642#comment-80468 Tue, 17 Oct 2006 20:58:39 +0000 http://www.realtechnews.com/posts/3642#comment-80468 why would they pay closer attention? they dont care. why would they pay closer attention? they dont care.

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