November 11th, 2005
Apple Addresses nano Scratch Complaints, Quietly
By Michael Santo
Contributing Writer, RealTechNews
Sony’s been the company the most in the news of late, especially in terms of class-action lawsuits. Apple’s had it’s share of lawsuits, too, recently … the company has been sued over “easy scratching” of the iPod nano and the lawsuit has spread internationally.
In response, though without any fanfare (or publicity), Apple has started shipping soft fabric sleeves with its nanos. According to recent buyers of the nano who have posted in the forums at iLounge, the sleeve is the same type shipped with the fifth-generation iPod.
We Say: Tacit admission of a scratching problem? Sounds like it. I don’t expect the lawsuit to go away, as apparently none of these sleeves have been offered to prior owners of the nano. And it’s kind of difficult to polish out the scratches with the sleeve, also.
NOPY says:
How can i get one if i alredy bought one this is unfair its like if apple is saying buy our products 3 months later it comes out to get everthing or we dont care if the old nanos get scrched apple please give us old apple owners a free ipod nano sleeve please
November 11th, 2005 at 12:17 pm
geradin says:
I thought Apple had initiated a no questions replacement program on the Nano?
November 11th, 2005 at 3:29 pm
Santo says:
That was actually on the 5G iPod. Some thought it was in response to the nano problem.
November 11th, 2005 at 6:17 pm
Kevin Begley says:
The sleeve actually does more harm than good. I got my nano for christmas, and as im typing its the 29th and my nano is scratched pretty severely. and might I add that I take extremely good care of my expensive shiny toys. I put the ipod in the sleeve for safe keeping and when i take it out there are noticably more scratches than before. I highly doubt most if not any people would put such an expensive piece of hardware in the same pocket as their keys.
December 29th, 2005 at 10:48 am
Jde says:
For some reason I doubt it that people take good care of their Nano’s. My wife has had hers since November, and she takes good care of it, has a case for it. It’s been in the dark depths of her purse and to the gym three or four times a week. It’s in perfect condition. Somehow I think people need to take better care of their equipment.
February 6th, 2006 at 9:01 am
Start Getting Your Money Ready: iPods Only Designed for 4-Year Lives | Etixet Tag Cloud Archive 10.000 Web Site Feed says:
[…] Makes me wonder if this is “planned obsolescence” or what. Yes, I realize that even if the iPod was designed for a longer life, it will most likely be technologically obsolete long before then, and most people will want to update. I was reading a Chicago Tribune article, which was brought to my attention by a follow-up Macworld UK article. The original article was about the problems that people seem to have with iPods, in terms of reliability. You might remember, for example, the article I wrote at RealTechNews about the nano’s seemingly fragile screen. From either of the linked articles: An Apple spokeswoman, Natalie Kerris, said iPods have a failure rate of less than 5 percent, which she said is “fairly low” compared with other consumer electronics. “The vast majority of our customers are extremely happy with their iPods,” she said, adding that an iPod is designed to last four years. […]
January 7th, 2008 at 1:19 pm