By Dave Zatz
Contributing Writer, RealTechNews
In a strange turn of events, Tivo is no longer accepting orders for DVR units via phone or web. Unconfirmed posts suggest the company they outsource sales duties to has folded. At this time, potential web customers are being directed to Order at Best Buy. Upon calling 1-877-BUY-TIVO a recording informed me, We are currently experiencing technical difficulties. Please visit our website.
Update: Until this situation is resolved, Tivo no longer has an outlet to sell gift subscriptions and Tivo-branded accessories such as replacement remotes. TivoRewards are handled in-house and are still available.
While we work to complete improvements on the TiVo store, we are temporarily unable to offer gift subscriptions. Source: Tivo
TiVo Stops Direct Sales of DVR Units
Due to the untimely demise of TiVo’s outsourced sales unit, TiVo has temporarily halted direct sales of new DVR units. Some posts on the TiVo Community boards indicate that the company that went under was called Metron, and it…
ARGH!
Today’s dose of NIF – News, Interesting & Funny … Talk Like a Pirate Day edition, ARGH!
Another stumble like this is not what Tivo needs right now. I feel sorry for them. Metron too. But I’m not surprised. I got an XM radio from them for well below cost as a result of a promo earlier this year.
http://mrshiney.froppy.com/blog/
Build your own!
TiVo Halts Sales
Dave Zatz of RealTechNews writes: In a strange turn of events, TiVo is no longer accepting orders for DVR units via phone or Web. Unconfirmed posts suggest the company it outsources sales duties to has folded. At this time, potential Web customers are …
Another stumble like this is not what Tivo needs right now. I feel sorry for them. Metron too. But I’m not surprised